Documentation

Welcome to the official documentation for the “ASRRCRM” Stripe App. This guide provides a step-by-step walkthrough to help you seamlessly configure your setup, ensuring a smooth and confident launch. The process is fully documented, user-friendly, and guided at every step. Whether you’re a tech expert or a first-time user, this documentation ensures a successful and hassle-free experience.

In this documentation, you’ll find:

Getting Started: Learn how to set up ASRRCRM and connect your Stripe account to automate subscription payment recovery.
Company Information: Customize how your company or brand appears in all outgoing communication with customers.
Stripe Settings: Connect your Stripe account and define behavior for failed payment handling.
Mail SMTP Settings: Ensure email delivery is fast, secure, and branded under your company identity.
SMS API (ClickSend) Settings: Enable SMS alerts for customers to receive payment failure and retry notifications on their phones.
Email & Support Settings: Set up your internal notification and customer support channels.
Test Sample Email Formats: Preview how ASRRCRM communicates with your customers. View live examples of emails triggered by key events such as subscription payment failures and other important notifications.
Frequently Asked Questions (FAQ): Quick answers to the most common questions and issues.

How To Setup

Getting started is simple and seamless. Follow our easy 3-step workflow to automatically recover failed Stripe subscription payments—no technical expertise needed!

Install App

Install the “ASRRCRM” app from the Stripe Marketplace or click the “Try It Free” button on our website to get started instantly.

Create your secure ASRRCRM account. Login to access your personalized dashboard, where you can manage settings, monitor recovery activity, and track performance.

Configure Settings

Easily configure your setup with company details, email SMTP, SMS API, and support info. The process is fully documented, intuitive, and guided—so you can launch smoothly and confidently.

Install Now

How to Configure Settings

Easily configure your setup with company details, email SMTP, SMS API, and support info. The process is fully documented, intuitive, and guided—so you can launch smoothly and confidently.

Step 1: Getting Started
Step 2: Login to Your Stripe Account
Step 3: Company Information
Step 4: Stripe Settings
Step 5: Mail SMTP Settings
Step 6: SMS API (ClickSend) Settings
Step 7: Email & Support Settings
Step 8: Test Sample Email Formats

Learn how to set up ASRRCRM and connect your Stripe account to automate subscription payment recovery with smart retries and real-time notifications.

Step-by-step instructions to authenticate your Stripe account.
How to configure retry schedules and notification settings.
Overview of key modules and how they work together.

Begin by logging into your Stripe account.
If you don’t have the Stripe “ASRRCRM” app installed, head to the Stripe Marketplace or click the “Try It Free” button on our website to install it.

Customize how your brand appears in all customer-facing communications.

Logo: Upload your company’s logo to be included in emails.
Name: Enter your company’s display name as you want it to appear to customers.
Website Link: Provide your official website URL to add on your logo in emails.
Branding Color: Choose your primary brand color to style buttons, headers, and call-to-action elements in all outgoing emails.

Connect your Stripe account and configure retry behavior for failed payments.

Stripe Account ID: Enter your Stripe account identifier to link ASRRCRM with your Stripe environment.
Currency Symbol: Specify the default currency symbol for your Stripe account (e.g., $, ₹, €).
Stripe Customer Portal Link: Provide the hosted link to your Stripe Customer Portal, where users can manage subscriptions and billing. This portal allows customers to update payment methods, view subscription history, and handle payments—securely and independently.
Retry Schedule Setup: Configure the number and timing of smart retry attempts after a failed payment. ASRRCRM uses this schedule to automatically trigger payment recovery workflows.

Ensure reliable delivery of transactional and support emails from your domain.

SMTP Host: The SMTP server address (e.g., smtp.gmail.com, smtp.mailgun.org).
Username & Password: Credentials required to authenticate and send emails via your SMTP provider.
Port: Enter the port number (commonly 465 for SSL or 587 for TLS).
Secure (SSL or TLS): Select the security protocol to encrypt your email traffic.
Email Address (Send Email From): The sender’s email address customers will see in their inbox.
Sender Name (Send Email By): The display name that accompanies the sender email (e.g., “ASRRCRM”).

Enable SMS notifications to alert customers of failed payments or actions.

ClickSend Username: Your registered ClickSend account username.
ClickSend Password: API Key or password used to authenticate with ClickSend’s SMS gateway.
Note: Make sure your ClickSend account has sufficient credits for SMS delivery.

Define your notification preferences and customer support contact details.

Admin Email for Notifications: Internal alerts—including payment recovery status, retry attempts, and error logs—will be sent to this email address.
Support Email & Phone Number: Set your public support email and phone number to be displayed in customer communications. Customers can use these to reach out for assistance.
Note: Ensure customers can easily contact you, and that you’re promptly informed as the admin.

Preview how ASRRCRM communicates with your customers. View live examples of emails triggered by key events such as subscription payment failures and other important notifications.