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Refund Policy

At ASRR, we are committed to providing excellent service and customer satisfaction. If you are not fully satisfied with your CRM purchase, we offer a flexible refund policy to ensure your peace of mind.

1.  30-Day Money-Back Guarantee
2.  Eligibility for Refunds
3.  Exclusions and Special Cases
4.  Subscription Cancellations
5.  Refund Processing Time
6.  Changes to This Refund Policy
7.  Contact Us

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1. 30-Day Money-Back Guarantee

We offer a 30-day, no-questions-asked money-back guarantee on all CRM purchases. If you’re not completely satisfied with our product within the first 30 days, you can request a full refund.

1.1 How to Request a Refund
  1. Contact our support team at [support@example.com] with your purchase details and the reason for the refund.
  2. Our team will process your refund within 5-7 of receiving your request.
  3. The refund will be credited back to your original payment method.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The refund request must be made within 30 days of the original purchase.
  • You must provide proof of purchase, such as an order number or invoice.
  • Refunds are only available for the first purchase of our CRM subscription plan. Renewals and upgrades are not eligible for a refund.

3. Exclusions and Special Cases

Certain purchases may not be eligible for a refund. These include:

  • Custom integrations or development services: Any additional custom work or integrations developed specifically for your business are non-refundable.
  • Third-party apps and integrations: We are not responsible for refunding fees for third-party integrations or applications that work alongside our CRM.

4. Subscription Cancellations

If you cancel your CRM subscription after the refund window (30 days), your account will remain active until the end of the billing cycle. No refunds will be issued for partial months or unused features.

  • To cancel your subscription, visit the Billing section of your account or contact support at [support@example.com].

5. Refund Processing Time

Once your refund is approved:

  • Once we receive your request, refunds are typically processed within 5-7 business days.
  • It may take up to 10 business days for the refund to reflect in your account, depending on your bank or payment provider.
  • You will receive an email confirmation once your refund has been processed.

6. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and significant changes will be communicated to you via email or notification in your account dashboard.

7. Contact Us

If you have any questions regarding our Refund Policy, please reach out to our support team:

ASRR
[Your Company Name]
Email: [support@example.com]
Phone: [Your Phone Number]

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