Welcome to our FAQ page! Here you’ll find answers to the most common questions we receive. If you can’t find what you’re looking for, feel free to send your inquiry through contact form.
ASRRCRM is user-friendly and quick to set up. Easily configure your company info, email SMTP, SMS API, and support contact details with guided, intuitive steps. Additionally, we provide a comprehensive knowledge base with documentation, step-by-step guides, and one-on-one video support. A dedicated support agent can assist you via a live video call to help set up your automation workflow confidently.
Yes, absolutely! We offer a free live demo consultation to help you explore how ASRRCRM can support your business needs.
During the session, you’ll receive a real-time walkthrough of the platform, see how features streamline your operations, and get answers to any questions.
If you need help during setup, our support team is ready with personalized guidance via one-on-one sessions.
Yes, we do. Each client is assigned a dedicated support agent to guide them through onboarding and workflow automation setup. This can be done through live one-on-one video calls for a hands-on, personalized experience.
Our platform includes a comprehensive knowledge base filled with detailed documentation, video tutorials, and quick-start guides. If you need additional help, you can schedule a one-on-one session or reach out to our support team for direct assistance.
We take your privacy and data security seriously. All your information is encrypted and securely stored using Stripe’s infrastructure, which offers industry-leading security standards and reliability. Your data is always protected with the utmost care.
Start by installing the ASRRCRM app from the Stripe Marketplace or our website. After setting up your secure account, you’ll access a personalized dashboard to manage settings, monitor recovery, and track performance.
If you’ve forgotten your password, simply click the “Forgot Password” link on the login page. Enter your registered email address, and we’ll send you instructions to securely reset your password.
If you choose to cancel your account, your data will be securely retained for 30 days. During this time, you can request a copy of your data. After 30 days, all associated data will be permanently deleted from our system to maintain security and compliance.
Sign up and get started — completely free. No setup fees. No credit card required.
We take data security extremely seriously. All customer data is encrypted both in transit and at rest using industry-standard AES-256 encryption. We also implement multi-factor authentication (MFA), strict access controls, and routine security audits to ensure your information remains protected at all times.
Only authorized users have access to your ASRRCRM account. Our internal team will only access your data for support or troubleshooting purposes, and only with your explicit permission. Your privacy is always respected.
No, we do not share, sell, or trade your data with any third parties. Your information is stored securely and handled in full compliance with global data privacy laws, including GDPR.
We conduct regular, automated backups of ASRRCRM data. These backups are securely stored and encrypted, ensuring that your data can be restored in the event of an unexpected loss or system failure.
Yes, you can request a complete export of your data at any time. Data exports are available in formats like SQL, CSV, and others.
To request deletion of your personal data, please contact our support team. We will process your request promptly in accordance with all applicable data protection regulations.
Yes, ASRRCRM complies with GDPR and other privacy laws such as CCPA, ensuring that all personal data is processed lawfully and transparently.
You can reach our customer support team by emailing support@asrrcrm.com or by submitting a request through our contact support form on the website. Our team is here to support you every step of the way.
Our support team is available Monday through Friday, during standard business hours. If you contact us outside these hours, we’ll make sure to respond as soon as possible on the next business day.
Yes, we provide live chat support during business hours. Just click the chat icon located at the bottom right of our website to start a real-time conversation with a support agent.
If you’re encountering technical issues, start by refreshing your browser or clearing your cache. If the issue persists, please contact our technical support team by emailing support@asrrcrm.com or submitting a request through our contact support form. Be sure to include a detailed description of the issue so we can assist you promptly.
If you encounter a bug or glitch, please report it here. Please include screenshots, device details, and steps to reproduce the issue. This helps us troubleshoot and resolve it faster.
If your account is locked, click the “Forgot Password” link on the login page to reset your password. If you’re still unable to access your account, please contact our support team at support@asrrcrm.com or submit a request through our contact support form, and we’ll help you regain access quickly.
ASRRCRM—The Automated AI-Powered Solution to Recover and Optimize Failed Stripe Subscription Payments. ASRRCRM intelligently monitors failed Stripe subscription payments and automatically recovers lost revenue through smart retry logic, personalized reminders, and seamless customer self-service—so you can grow faster with zero manual effort.
Copyright © 2025 ASRRCRM Pty Ltd. All Rights Reserved.
